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Terms of Use

Terms of Use

Terms and Conditions of Use

Thank you for visiting www.sutterhome.com (“Website”). This Website is owned and operated by Trinchero Family Estates (“TFE”, “us”, or “we”). These Terms and Conditions of Use (“Terms of Use”) contain the terms and provisions applicable to you (“User”) and your access to and use of this Website. Your use of the Website and any other feature, content or application offered by the Website is subject at all times to these Terms of Use and all applicable laws, rules and regulations. Please read these Terms of Use carefully and contact us with any questions.

Acceptance of Terms

By accessing this Website, you agree that you have read, understand and agree to be legally bound by the terms and conditions set forth below. If you do not agree to be bound by these Terms of Use, please exit the Website immediately. These Terms of Use may be modified, changed or altered by us at any time without prior notice. In agreeing to these Terms of Use, you are responsible for periodically checking for changes and/or updates to these Terms of Use. Notwithstanding the foregoing, we will endeavor to notify you of any changes by posting such changes on the Website. Your continued access of the Website after such changes are made conclusively demonstrates your acceptance of such changes.

You may request a copy of these Terms of Use by emailing us at: [email protected]. Please include the subject, “Terms of Use Agreement”.

In order to participate in certain Website services or promotions, you may be notified by us that you are required to agree to additional terms and conditions. Unless otherwise provided by the additional terms and conditions applicable to such services or promotions in which you choose to participate, those additional terms are hereby incorporated into these Terms of Use.

Communications

By providing your telephone number, you are providing express written consent to receive communications from TFE (including its affiliates, agents, and service providers for the purposes of defined above) for any purpose, including but not limited to, marketing various benefits or services from both TFE and companies we have joint marketing agreements with. Additionally, you agree to receive communications from TFE regarding any service, and any information you may have obtained via your use of the App. You agree that these communications include, but are not limited to, the use of an Automated Telephone Dialing System, prerecorded and/or artificial voice, SMS, MMS, text, fax, email, or other similar means — regardless of whether your phone number is registered on a state or federal Do Not Call list. You agree that TFE is not responsible for any charges to you regarding these communications. Standard voice and data rates may apply. Further, you understand that you do not need to provide this consent to call as a condition to receive any good or service, in which case you will not provide your phone number.

Permitted Users

To use this Website, you must be of legal age to purchase and consume alcoholic beverages. If you are not of legal drinking age, please exit this Website immediately. In accessing and using the Website, you represent and warrant that (a) all registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you are 21 years of age or older; and (d) your use of the Website does not violate any applicable law or regulation.

The Sale of Alcoholic Beverages

We do not sell alcohol to persons under the age of 21 or anyone outside the United States (or even in the US if prohibited by law). By using this site you swear and affirm and represent to us that you are over the legal age required to buy alcoholic beverages and products and we will rely upon this representation because if we are held liable for any reason if that is not true, you agree to indemnify us and/or reimburse us and be responsible for all costs, expenses (including legal fees) and damages we suffer or incur. We make every effort to ensure that alcoholic beverages are not sold or delivered to anyone who is under the age of 21. By using this site you are acknowledging that the person receiving a shipment of alcoholic beverages from us is over the age of 21. You also agree that any alcohol purchased from us is intended for personal consumption and not for resale. If you cannot make these affirmations and representations or you do not agree with all of these conditions of use please do not use this site. If you intentionally or unintentionally misrepresent your age in order to obtain or provide alcohol to a person under the age of 21, we will report this to the appropriate authorities and prosecute you fully to the extent allowable by law.

Title and Ownership

Title to, and ownership of, all alcoholic beverages passes from us to the purchaser at the time we deliver the shipment to the shipping service. By arranging for transportation or shipping of any alcoholic beverage under your instructions, we are providing a service to, and acting on behalf of you, or the purchaser if another party. By having us arrange the shipping on your behalf, you are also representing that you are acting in a fashion compliant with the laws and regulations of your State, municipality and any others that apply to you regarding the purchase, shipping, transportation and delivery of alcoholic beverages, including, without limitation, wine. You affirm and represent that you have obtained any and all required permission or consent, paid any required fees, and are working through properly licensed intermediaries where required, and you, or the purchaser or other intended or actual recipient, is legally entitled to receive and take possession of alcoholic beverages, is legally entitled to the quantities ordered and delivered and once again represents that he/she is 21 years of age or older.

Validating Your Order

After you place an order using our shopping cart, we will check the information you give us for validity and compliance with state laws and regulations, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order. Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. TFE reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Return Policy

All sales made through our Web site are subject to our return policy. For a complete description and explanation of our return policy, please see the section about Returns in our Customer Service section.

Order Limitations

We reserve the right to reject any order you place with us and/or or to limit quantities in any order, without giving any reason or for no reason, if we determine it is in our best interests to do so. If we reject your order or reduce the quantities of any items in your order, we will attempt to notify you using the e-mail and/or billing address you gave us when you placed the order.

Order Limitations/Limited Quantities

We may, at our own discretion, limit or cancel quantities purchased per person, per household or per order. We also reserve the right to reject any order you place with us. These restrictions may include orders placed by the same Web site account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. We reserve the right to limit or prohibit sales to dealers.

Shipping

All orders placed on our site are subject to product availability and will be shipped according to our shipping policies. In the event your order never arrives, notification of lost items must be received within 60 days from receipt of the shipping confirmation e-mail. Please review the Shipping Information portion of our Customer Service section for additional information on shipping times, rates and policies.

Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered and we have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price, rebate or refund or other promotional offer or containing any incorrect information or typographical errors. We have the right to refuse or cancel any such orders, whether or not the order has been confirmed and/or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

Mobile

Our Website may offer areas and features which are accessible via a mobile device, like a smartphone. These features and areas may include the ability to upload content, make purchases, determine your location, and other similar activities. Note that standard messaging, data, and other fees may be charged by your carrier to engage in any activities which are available on your mobile device. If you have questions about these issues, please contact your carrier as We have no control, and are not responsible for such charges.

You agree that for the functions or services which are part of your registration with the Website, We may send communications to your mobile device regarding the functions or services you have registered to be able to use on sutterhome.com. You also agree that we may collect information related to your mobile device associated with your use of the features and areas which are accessible by your mobile device.

Rights to Content and Intellectual Property

This Website is protected by copyright, trademark, and other laws. Any trademark, service mark, patent, copyright, design, logo or other intellectual property appearing on this Website is owned by us or our affiliates and may not be used by you without our prior written consent or the prior written consent of the appropriate owner. Except as otherwise provided herein, we, our affiliates, subsidiaries or third party licensors own and retain all rights in the content, materials and design on the Website. Except as permitted by these Terms of Use, you may not copy, use, modify, transmit, republish, display or make any derivative work from or of any material on this Website in any manner without our prior written consent.

We hereby grant you a limited, revocable, non-sublicensable license to reproduce and display our content (excluding any software code) solely for your personal use in connection with viewing and utilizing the Website for the permitted uses set forth in these Terms of Use.

Permitted and Prohibited Uses of the Website

The content and information posted on this Website are provided as information to interested persons and may be used for your personal informational and educational purposes only. Modification or use of the materials for any other purpose may violate our (or a third party’s) intellectual property rights. This Website is not intended for your commercial use.

You agree not to use the Website for illegal purposes (including, without limitation, unlawful, harassing, libelous, invasion of another’s privacy, abusive, threatening or obscene purposes) and you agree that you will comply with all laws, rules and regulations related to your use of the Website.

You agree not to do any of the following while using this Website or any of our sites:

  • Intentionally or knowingly violate any applicable law or regulation, agreement that you are bound by – including this Agreement – nor the rights of any other party;
  • Misrepresent or try to deceive us as to your identity or the identity of anyone else, use buying agents or conduct fraudulent activities;
  • Exceed authorized access, tamper with, or misuse any areas of the Website or the Website’s computer systems, resources, programming, code or communications capabilities, nor any features or functions of our sites. Anyone who does so or attempts to do so may be subject to prosecution.
  • Frame or link to the Website or any of our other sites, unless permitted in writing by TFE.

Appropriate legal action will be taken for any illegal or unauthorized use of the Website. Some examples of unauthorized or illegal use of this Website include, but are not limited to: (i) collecting usernames and/or email addresses of Users for the purpose of sending unsolicited email; (ii) the unauthorized framing by you of the Website; (iii) criminal or tortious activity, including fraud, spamming, spimming, sending of viruses or other harmful files, copyright infringement, patent infringement, or theft of trade secrets; (iv) interfering with, disrupting, or creating an undue burden on the Website or the networks or services connected to the Website; (v) attempting to impersonate another User or person; (vi) using the account, Username, or password of another User, as applicable, at any time or disclosing your password, as applicable, to any third party or permitting any third party to access your account; (vii) displaying an advertisement, or accepting payment or anything of value from a third person in exchange for your performing any commercial activity on or through the Website on behalf of that person, such as placing commercial content on the Website; or (viii) using the Website in a manner inconsistent with any and all applicable laws and regulations.

Any unauthorized use immediately and automatically terminates your right to use this Website and may subject you to legal liability.

Links to Third Party Sites

The Website may provide you with links or other access to other websites, services, products or content of third parties. We have no control over, nor do we endorse any, such websites, services, products or content. You acknowledge and agree that you access such third party websites, services, products or content at your own risk and are wholly responsible for making your own independent judgment regarding your use or interaction with the same. We recommend you read the privacy and terms of use policies of each third party’s website that you access.

User-Generated Content

The Website may now or in the future permit a User to post content to the Website. You are solely responsible for any content, photos, artwork, videos, text, graphics, articles and other information you upload, post, display or otherwise provide to the Website (“User Content”). You represent and warrant that: (i) you own the User Content posted by you on the Website or otherwise have the right to grant the license set forth herein; (ii) your User Content does not violate the privacy rights, publicity rights, intellectual property rights, or any other rights of any person; and (iii) the posting of User Content on the Website does not result in a breach of any contract between you and a third party. You agree to pay for all royalties, fees and other monies owing to any person by reason of any User Content you post on the Website.

By using the Website, or tools or applications for communicating, posting or creating content, you agree to post material that is proper and related to the forum presented by the particular area of the Website.

Commercial advertisements, affiliate